Security and Privacy Policy

At Deal Author, we are committed to protecting the privacy and security of your data. This policy outlines how we collect, use, and secure your information.

1. Information We Collect

We collect various types of information when you use our platform, including:

• Personal Information: Name, email address, payment details, and any other data you provide during the account registration or use of our services.
• Usage Data: Information about how you use our platform, including transaction history, email threads, and preferences.
• AI Interaction Data: Conversations, contracts, and negotiation data processed through our AI agents.

2. How We Use Your Information

Your data is used solely for the purpose of providing and improving our services:

• To Provide Services: We use your information to facilitate negotiations, create contracts, and process payments.
• AI Training and Improvement: We may use anonymized data to improve our AI models, ensuring better performance and accuracy.
• Customer Support: Your data helps us resolve issues and provide effective customer support.

3. Data Security Measures

We take data security seriously and employ several safeguards to protect your information:

• Encryption: All sensitive data (including personal and financial information) is encrypted both in transit and at rest.
• Authentication & Access Controls: Multi-factor authentication is used to secure access to sensitive accounts, and only authorized personnel have access to your data.
• Security Audits: Regular audits are conducted to identify and rectify potential vulnerabilities in our systems.
• Protection Against Prompt Injection Attacks: We continuously monitor for malicious activity, including attempts at prompt injection or AI manipulation, and employ preventive measures to maintain the integrity of our system.

4. Data Retention

We retain your data only for as long as necessary to provide our services or comply with legal obligations. Upon request, you may ask us to delete your data, subject to certain legal requirements.

5. Privacy Protections Related to AI Usage

Given that our platform relies on AI models, including Large Language Models (LLMs), we aim to provide transparency regarding the limitations and potential risks:

• Hallucinations & AI Limitations: While human oversight is applied to reduce AI errors, it is important to note that AI may occasionally provide inaccurate or fabricated responses.
• User Control: You retain full control to review and approve any AI-generated contracts or negotiation outputs before finalizing.

6. Prompt Injection Attacks and Malicious Use

We recognize the threat of prompt injection attacks, where users or external actors may attempt to manipulate the AI through crafted inputs:

• Prohibited Use: Any attempt to manipulate our AI system through malicious input will result in termination of your account and possible legal action.
• Ongoing Security Enhancements: We continually improve our defenses against such attacks, including monitoring for unusual patterns and responses.

7. Third-Party Services

We use trusted third-party services, such as payment processors and cloud infrastructure providers, to deliver our services. These providers are subject to stringent security standards and data protection policies.

8. Cookies and Tracking Technologies

We use first-party cookies and similar tracking technologies to enhance user experience, analyze usage, and for security purposes. These cookies do not collect personally identifiable information without your consent.

9. User Rights

As a user of Deal Author, you have the right to:

• Access and Correct Your Data: Review, update, or correct any inaccuracies in your data.
• Request Deletion: Request that your personal data be deleted, subject to legal obligations.
• Opt-Out of Marketing Communications: You may opt-out of any marketing emails or communications at any time.

10. Data Breach Notification

In the event of a data breach that affects your personal data, we will notify you and relevant regulatory authorities within 72 hours, as required by applicable law.

11. Changes to This Policy

We reserve the right to update this Security and Privacy Policy as necessary. Any changes will be posted on our website, and we encourage users to review this policy regularly to stay informed.

12. Contact Us

If you have any questions about this policy or your data, please contact us at support@dealauthor.com.